Frequently asked questions,we are usually asked about :

What can your machines be used for?

Depending on the machine you choose, they can be used for making a variety of marks on a wide-range of materials, and in various industries.

Marks: Logos, serial numbers, graphics, special symbols, time and date codes, bar codes, VIN numbers and a host of others are made.

Materials: All Metal and Non-Metal surfaces such as stainless steel, copper, aluminum, carbon steel, plastic, resin, glass, wood and every other possible material.

Industries: Aerospace, automotive, electronic, metal processing, car and motorcycle, military, energy, medical and others.

How about the machine operation? How complicated is it?

KT Marking will provide a detailed manual and video that teaches you the appropriate way to operate the machine – step-by-step.

All KT Marking systems are designed for ease of use and maintenance.

Marking with our machines is as simple as 1-2-3:

  1. First, you begin by creating the graphics for marking or engraving. It is no different than the ones you create for printing.
  2. Load the graphics to be marked or cut into the machine.
  3. Use the “mark” command in the graphics software to mark on the product. And you’re done!

What else is needed to operate the machine?

  • Computer – Generally provided with preloaded marking software.
  • Graphics program (CorelDraw and AutoCAD are mostly used)
  • For the electrochemical marking machines, stencils are required.
  • For the pneumatic marking machines, air compressor is needed for supplying air power.

What surfaces can be marked using your machines?

KT Marking machines can mark all kinds of surfaces: Flat, circumferential/circular, concave, convex and others.

Let us know your requirement and we will recommend the most appropriate model for you.

Are your machines completely safe to use?

Yes! Every single machine of KT Marking undergoes stringent tests and complies with all accepted standards.

All machines have passed: CE and ISO9001:2008 tests. High-quality, low-consumption, and safety qualities are integrated into every machine.

Is the software you provide in English and Free?

Yes! Our software is in English and completely free for our customers.

What is the delivery time?

The delivery time depends on the model you choose and the quantity. Standard products are generally delivered within 5-15 days. The delivery time of customized and special products is based on the level of customization/work needed.

What is the payment method?

T/T, Western Union, Escrow, Paypal, L/C and Direct Payment are all accepted.

For smaller amounts, T/T of 100% is often asked.

For larger amounts, T/T of 50% in advance and the balance 50% after completion of production is mandatory.

What quality control measures do you implement?

At KT Marking, quality is given priority.

  • We are proud recipients of the ISO9001:2008 quality control management system certificate.
  • We have a Professional Quality Control Department that focuses SOLELY on quality.
  • All manufactured equipment passes through a Machine Shells Hit Test.
  • Continuous 24/hour Machine Working Tests are mandatory before shipment.
  • Machines are secured in compact wooden case packages for protection.

What’s your machine warranty and after-sales service like?

  • Free warranty of 1-year minimum (includes whole machine and spare parts).
  • Online customer service is available. All technical questions or problems are resolved immediately by our engineers, either through email, MSN or Skype.
  • In case of faulty parts, replacement spare parts are provided as quickly as possible, or old parts are repaired immediately.
  • Free sample design and guide is available for customers.
  • Free software updates are offered.

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Company info video:

Our technology:

Dot peen marking technology 90%
Laser marking technology 85%
Electrochemical marking technology 80%
Customization solution 78%
Automation solution 77%

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